Curlashes — Customer Support

Contact Us

We’re here to help — reach out any time. Our team responds to every message within 24–48 business hours.

✓ Response within 24–48 business hours ✓ Mon–Fri support ✓ Email, Messenger & Instagram ✓ Serving all 50 US states

Get in touch with us

Choose whichever suits you. Email is fastest for anything order-related — include your order number and we’ll come back to you within 24–48 business hours. For a quick question about a shade or a product, message us on Messenger or Instagram.

Email us

support@curlashes.com

We reply within 24–48 business hours. Include your order number for order-related queries, and photographs if something arrived damaged. Messages sent outside working hours are answered the next business day.

support@curlashes.com

Instagram

@curlashesofficial

Follow along for new arrivals, shade swatches and lash tips — and send us a DM if you want a quick opinion before you order. For anything involving an order number, email is still the better route.

@curlashesofficial

Live chat

Message us on Messenger

Quick answers over Facebook Messenger — ideal for a simple question that doesn’t need a full email.

Message us

Send us a message

Fill in the form and we’ll get back to you within 24–48 business hours. The more detail you give us, the faster we can help. For order queries, always include your order number. If you’re asking which shade to pick, tell us your skin tone and the finish you’re after and we’ll give you a straight recommendation.

Follow Curlashes

Follow us for new arrivals, shade swatches, application tips and the occasional offer. For anything order-related, email is always the fastest route.

Newsletter

Join our email list for early access to new arrivals, restock alerts and occasional offers. Unsubscribe any time in one click.

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Company information

Curlashes is operated by Cancel Culture LLC, a limited liability company registered in Wyoming, United States. Orders, fulfilment and customer support are all handled directly by our team.

Legal entity & operator

Cancel Culture LLC

Trading as Curlashes  ·  Wyoming LLC  ·  EIN 001792795  ·  United States

30 N Gould St Ste N
Sheridan, Wyoming 82801
United States

support@curlashes.com

This is our registered business address, not a returns address. Return instructions are sent to you individually once a return is approved.

🇺🇸 United States

Support hours

Monday – Friday Open
Saturday Closed
Sunday Closed
US public holidays Closed

Email responses within 24–48 business hours, whenever you write.

You can email us at any time — messages that arrive at the weekend or on a holiday are answered the next business day.

Legal entity

Registered operator

Cancel Culture LLC · Sheridan, Wyoming, USA · EIN 001792795 · Trading as Curlashes